Mercure Box Hill Burford Bridge Hotel - Dorking51.2545963482546, -0.321875810623169
ex. Mercure Burford Bridge Boxhill
According to guest reviews, the hotel has been rated as Best 4 Star Hotels in United Kingdom
Mercure Box Hill Burford Bridge Hotel is a comfortable 4-star accommodation in Dorking. The hotel opened its doors in 1821 and was remodeled in 2006.
Guests can easily get to Walton-on-the, which is approximately 6 km away. Mercure Box Hill Burford Bridge Hotel is within about 30 minutes' walk of the center of Dorking.
Occupying a stunning location, the hotel lies close to a valley and hills.
London Gatwick airport is 25 minutes' drive away from Mercure Box Hill Burford Bridge Hotel.
The hotel offers 57 elegant rooms with a mini bar, heating, flat-screen TV, a personal computer and a trouser press as well as a dishwasher and coffee/tea makers. There are rooms with a beautiful view of the garden. They also include bathrooms with a bathtub, a shower and a hairdryer.
Eat & Drink
Residents can have breakfast in the restaurant. The relaxed restaurant offers exquisite contemporary meals. Guests are invited to the Lounge bar to unwind with a drink. Offering a variety of dishes, Denbies Vineyard Restaurant and The Stepping Stones are about 150 meters away.
A full breakfast is served at the price of GBP 15.95 per person per night. The hotel offers a buffet breakfast at the price of GBP 15.95 per person per night.
The property offers a business center, a meeting room and a copier for the use of guests.
On-site leisure options feature a sunbathing terrace, a heated indoor pool and loungers. On-site sport activities include hiking and cycling.
Wireless internet is available in the entire hotel for free.
Public parking is possible on site for free.
Year renovated: 2006. Number of rooms: 57.
On-site car park
Poolside snack bar
Seasonal outdoor pool
Heated swimming pool
Sports & Fitness
- Exercise gym
- Golf course
- Room service
- Dry cleaning
- Medical facilities service
- Newspaper service
- Bell staff/Porter
- In-room breakfast
- Restaurant buffet
- Poolside snack bar
- Snack bar
- Special diet menus
- Business centre
- Meeting/ Banquet facilities
- High chairs
- Board games
- DVDs/ Videos for children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Heated swimming pool
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Air conditioning
- Central heating
- Connecting rooms
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
- Hair dryer
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
1 Double bed1 Double bed, 2 Single beds
1 Double bed
1 Double bed
- City landmarks
We found the staff very helpful and welcoming. The wedding party guests who were also staying were not obtrusive as many of the facilities for them were separate and we had been given a quiet garden room. We felt the management had given this a lot of thought and it worked well. In all ways a very pleasant stay which we would repeat in clean well appointed comfortable surroundings with a beautiful garden
Our only small qibbles were that the water in the room was not complementary and that we were confused by the menu as there was no price shown on the restaurant choice although the Brasserie menu which did have priceswas produced when we asked
Got a free upgrade at check in, the room was much nicer with a balcony overlooking gardens
Very friendly staff, lovely breakfast, room a good size with good facilities.
There was a problem with constant noise from a water pipe which made sleep very difficult and ruined our stay completely, inspite of the otherwise good qualities about the hotel.
Unhelpful pushy and unfriendly staff. Extremely limited food choices. Old fashioned and in need of a serious makeover.
No cocktail menu and slow service at the bar
Convenience as far as location is concerned
Price rather expensive and wedding and birthday party on that evening which meant service in guest restuarant/bistro/bar was rather poor - delays between courses.
My room was so comfortable an had everything I could have possibly needed. Breakfast was excellent, again everything I could have wanted and much more, beautifully cooked and all good quality.
My only problem was that the shower screen did not stop water going onto the floor, so after my lovely hot shower I stepped out of the bath into a large puddle.
Lovely, clean and comfortable room. Great breakfast. Friendly reception staff.
Very grumpy bar staff serving at the the wedding we were attending
We felt that nothing was too much for the staff ... everyone who worked there appeared to be kind, respectful, clean, attentive, well trained and well managed ... also with just the right balance of these service qualities so as not to be too intrusive ... very impressive. We loved the location and hope to go back again before the end of the summer.
Beautify cosy hotel. The lady in reception on the first day was very helpful, introduced us to a very good English restaurant for dinner.But the one on next morning is not, they do not have name badges.
When my wife asked her for WIFI, she claimed that it is not free, which is a completely different story from yesterday. She even claimed there is no such thing as free WIFI! However after we told her that we got a free password yesterday, she finally give us a new free password for the internet. Very bad feeling about this. Besides, when our family ask for breakfast, nobody remind us that the breakfast will cost us 16 pounds each. Hotel in general under-staffed. Shower water weak, can bearly use to wash hair. Our room facing the road, a bit noisy.
I thought the breakfast at £16 was expensive and a bit chaotic. Eggs had to be ordered and the staff either got the order wrong or delivered them to the wrong table. The coffee was luke warm as was the tea.
Ambiant, friendly personal and relaxed location
Pay for WIFI
Customer Service from Sushant.
Very good to have a choice of pillow fillings availaable. Bed very comfortable.Staff helpful and friendly.Location superb.
In a four star hotel think water should be in the rooms as a matter of course,and not at a charge. It is more civilised.
Nice and quiet for working
On the website and booking confirmation, it states free internet but when I was at hotel, I was charged £12 for 10 hours.